Privacy Policy

Effective: 1 July 2026

1. Data We Collect

2. How We Use Data

We use collected data to: provide and improve the Service; enforce our Terms of Service; send transactional emails (OTP codes, invoices); and comply with legal obligations. We do not sell personal data.

3. AI Processing

Workbook context sent for AI analysis is processed by our LLM providers (Anthropic Claude, Azure OpenAI). Data is not used to train third-party models. You can use your own API keys to keep data within your cloud tenant.

4. Data Retention

Account data is retained for the lifetime of your account plus 90 days after deletion. Workbook contexts are retained until you delete them or close your account. Usage logs are retained for 12 months.

5. Your Rights

Depending on your jurisdiction you may have the right to access, correct, delete, or export your personal data. Submit requests to privacy@excelfyio.com. We respond within 30 days.

6. Cookies

We use a single session cookie (basefyio_token) strictly necessary to maintain authentication. We do not use tracking or advertising cookies.

7. Contact

Data controller: Excelfyio. Questions: privacy@excelfyio.com